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Welcome to the Online Training Center. Get the resources and materials you want here, when it is convenient for you. You can take advantage of individual courses or get packages at a discount.

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Members-Only Training
Collapse Using the Procurement Timeline as a Sales Tool

Using the Procurement Timeline as a Sales Tool

with Neal Glatt CSP, ASM and Brian Birch, CAE

Neal and Brian review the Snow Service Procurement: 52-week Visual Timeline produced by SIMA and industry stakeholders. Walking through each major area of the timeline, Neal and Brian will highlight key areas that snow contractors can point out and use in conversations and sales meetings to drive home key points. 

 

The following will be included:

 

  • A brief review from Brian on the process SIMA went through to create the timeline, and why that process is critical
     
  • Simple overview of the Best Practices document that includes the master timeline and several other elements
     
  • Discussion by Neal on how he has utilized the timeline to manage crucial conversations with prospects and clients
     
  • Simple ideas on how any SIMA member can use the timeline to promote good decision-making related to purchasing of snow services?

 

Continuing Education: This course is worth 2 Certified Snow Professional (CSP) continuing education credits

Formats Available: Streaming
Original Seminar Date: August 03, 2016

Approved Credit:
  • SIMA: 2.00 hours Total Educational Hours

  • MORE INFOMORE INFO Using the Procurement Timeline as a Sales Tool
    Collapse Snow Safety Training Kit

    Snow Safety Training Kit

    Sponsored by Boss Snowplows 

     

    Download and customize this safety and training kit, which includes general safety information and training checklists for new employees and equipment operators, as well as agendas and tips for creating a company-wide winter safety program.

     

    This kit, specific to snow and ice, includes:

     

    • Help establishing a snow safety team
    • Points on how to create a safety culture
    • Monthly and annual safety meeting agendas
    • Information on working in cold conditions
    • Employee training program outline and description
    • General safety tips and guidelines
    • Individual employee snow safety training and recordkeeping

     

    This safety kit is free to SIMA members, simply login then add to your basket. Check out (no charge) to add this to your Training Center Account.

     

    Formats Available: Online Materials
    MORE INFOMORE INFO Snow Safety Training Kit
    Collapse Snow Safety Boot Camp

     

    This is a basic wellness and safety training program for any individual working for a snow management crew or operation. It is free to any SIMA member employees who have created a free account with SIMA tied to their employers membership account. The course includes the following chapters, each between 10-15 minutes in length:

     

    1. Hydration & Nutrition
    2. Sleep management and deprivation
    3. Stress and Family
    4. Personal Protective Equipment & Basic Equipment Safety
    5. Snow Shoveling Basics
    6. Walking Safely on snow & Ice

    Snow Safety Boot Camp is designed to be a quick walk through of core safety items for all employees working in winter weather. Employees can submit credit at the end of the course to document they went through it, and can even print off a simple certificate of completion.

     

    This course is available exclusively to SIMA members as part of membership value.

     

    Continuing Education: This course is worth 3 Certified Snow Professional (CSP) continuing education credits.

     

    Formats Available: Streaming
    Original Seminar Date: October 01, 2016
    On-Demand Release Date: Available Now

    Approved Credit:
  • SIMA: 3.00 hours Total Educational Hours

  • MORE INFOMORE INFO Snow Safety Boot Camp
    Collapse Snow Fighter Safety: How to Battle the Elements While Maintaining your Health

    Snow Fighter Safety: How to Battle the Elements While Maintaining your Health

    with Brian Birch and Katie Vandale

     

    Professionals in snow understand the amount of energy and stamina needed to battle through the winter. Long hours, lack of access to facilities, and urgency all contribute to a profession that can simply be bad for your health. This webinar will focus on some realistic tips for keeping yourself and your crews as healthy as possible while still getting it done. This presentation addresses:

     

    • Sleep: The impact of irregular sleep patterns and recognizing sleep deprivation symptoms
    • Nutrition: Balancing good food and drink choices with the demands of winter work
    • Mental toughness: Learning how to manage through severe storms without losing your mind
    • Family matters: Dealing with stress in the family when winter weather keeps you from home for longer periods of time
    • Bathroom breaks: Yes, we are going there. The impact of not going when you should and figuring out when to 'check the tire pressure'

     

    This course is available exclusively to SIMA members as part of membership value.

     

    Continuing Education: This course is worth 2 Certified Snow Professional (CSP) continuing education credits.

     

    Formats Available: Streaming
    Original Seminar Date: October 27, 2014
    On-Demand Release Date: Available Now

    Approved Credit:
  • SIMA: 2.00 hours Total Educational Hours

  • MORE INFOMORE INFO Snow Fighter Safety: How to Battle the Elements While Maintaining your Health
    Collapse Snow Contract Templates

    Use this contract builder to download the major different elements of a contract in snow, to customize as you see fit. Contract elements include Scope of Work, Pricing, Terms & Conditions, and a Signature page. SIMA always advises you to seek legal counsel before finalizing any contracts.

     

    These contracts are free to SIMA members, simply login then add to your basket. Check out (no charge) to add this to your Training Center Account.

    Formats Available: Online Materials
    MORE INFOMORE INFO Snow Contract Templates
    Collapse SIMA Operational Equipment & Safety Best Practices

    Planning and implementing snow management services is tough, and keeping crews and employees safe is even harder. SIMA has compiled a number of resources, vetted them through snow professionals, and incuded them in the Operational Equipment and Safety Best Practices course. Use these tools to save time and create a safer working environment for your employees and your equipment. The following documents are currently included:

     

    • Pre-trip plow safety inspection checklist
    • Pre-trip spreader safety inspection checklist
    • Snow site engineering planning checklist
    • Salt brine equipment basics
    • Snow vehicle hazards checklist
    • Snow kit contents checklist
    • Incident report template (English & Spanish)
    • Employee safety best practices
    • Equipment Pre-storm Checklist
    • Preseason Risk Assessment Checklist
    • Printable Quick Cards
      • Fuel storage for cold weather
      • Safe operations of backhoe loader, skid steer loader and wheel loader in cold weather
      • Personal protective equipment for snow & ice removal
      • Walking safely on snow & ice
      • Safe & efficient snow shoveling
      • Hazards of snow blowers

     

    These documents are available exclusively to SIMA members as part of membership value.

     

    Formats Available: SIMA Operational Equipment & Safety Best Practices
    Original Seminar Date: January 12, 2017
    MORE INFOMORE INFO SIMA Operational Equipment & Safety Best Practices
    Collapse SIMA Member Public Relations Toolkit

    The key to getting good PR is being proactive and having a plan, and making sure that your messages tie into things that are of interest to your community.

     

    SIMA members can now access as part of their membership a comprehensive PR Toolkit that includes:

     

    • Templates for press releases, articles, letters to the editor, and more.
    • Tips and help in reaching out to local and regional media
    • Ideas on marketing your SIMA membership to your community

     

    This item also includes an updated set of PR messages from SIMA regarding the association and the industry at large.

     

    The PR Toolkit is free to SIMA members, simply login then add to your basket. Check out (no charge) to add this to your Training Center Account.

    Formats Available: Online Materials
    Original Seminar Date: February 06, 2013
    On-Demand Release Date: Available Now
    MORE INFOMORE INFO SIMA Member Public Relations Toolkit
    Collapse SIMA Member Marketing Kit

    The SIMA Member Marketing Kit contains materials and guidelines on how to promote your SIMA membership when putting together your own advertising pieces and marketing program, including:

     

    • SIMA logo files
    • 'Partners in Success: A Guide to Insuring Commercial Snow Removal’ brochure
    • '5 Tips for Buying Snow Management Service' brochure
    • SIMA Site Engineering Sell Sheet
    • Best Practices in Snow Service Procurement: 52-week Timeline


    We encourage you to use your SIMA membership in communications and marketing; please email info@sima.org with any questions on how to market your membership. 

     

    Formats Available: Online Materials
    Original Seminar Date: March 01, 2017
    On-Demand Release Date: Available Now
    MORE INFOMORE INFO SIMA Member Marketing Kit
    Collapse SIMA Best Practices Guidelines

    As a non-profit trade association, we value creating best practices guidelines that are easily accessed, adopted and shared, and managed and improved over time. Our process for creating and organizing best practices is driven by open access, education, comprehensive review, and transparency. This package contains all 5 of SIMA's current Best Practices documents:

     

    • Best Practices Checklist: This tool can be used by anyone who is seeking to hire snow & ice management services, and by snow removal contractors themselves, to asses the various attributes that make up a professional, quality snow management operation.
    • Snow & Ice Management Standard Glossary of Terms: The glossary a general reference designed to help all industry stakeholders communicate more effectively. It defines key terms used in the procuring, selling, planning, implementing, and legal defense of professional snow & ice management services in North America.
    • Best Practices in Snow Service Procurement: 52-Week Visual Timeline: This 52 week visual timeline was created to help facilities and property managers, snow service providers, and snow industry suppliers align on a general schedule to streamline the RFP and contract negotiation process to ensure sites are ready before winter begins.
    • Best Practices Guidelines for Sustainable Salt Use: This guideline serves as an informal audit of any site, company, or organization that utilizes salts to deice or anti-ice. It provides a set of policies and activities that can reduce salt output, with the goal of increasing the training, knowledge, and skill of the organization.
    • Purchasing Snow & Ice Management: Quality RFP Creation and Best Practices: This document organizes the snow and ice management service procurement process to aid in the creation of RFPs, contracts, and monitoring procedures.

     

    SIMA's Best Practices Guidelines are free to all snow and ice industry stakeholders. Simply login or create an account and add to your basket. Check out (no charge) to add this to your Training Center account. 

    Formats Available: SIMA Best Practices Guidelines
    Original Seminar Date: October 06, 2016
    On-Demand Release Date: Available Now
    MORE INFOMORE INFO SIMA Best Practices Guidelines
    Collapse Salt Study Research Report

    Salt Study Research Report

     

    This report summarizes the results from a three year research project entitled “Snow and Ice Control for Parking Lots and Sidewalks (SICOPS)”, from the University of Waterloo. The project, which SIMA helped to lead, was designed to help us understand best practice application methods and more precisely begin to calculate rates of salt that are both effective and efficient for facility-focused snow management. The study was funded by Landscape Ontario, University of Waterloo, and SIMA.

     

    The document highlights the important findings from the project along with a number of recommendations that can help maintenance contractors and government agencies develop a cost-effective winter maintenance program for snow and ice control of parking lots and sidewalks.

     

    Formats Available: Online Materials
    Original Seminar Date: February 03, 2015
    On-Demand Release Date: Available Now
    MORE INFOMORE INFO Salt Study Research Report
    Collapse Salt Application Oversight and Environmental Responsibility

    Salt Application Oversight & Environmental Responsibility

    with Patrick Santoso and Phill Sexton

    Application of salt in winter maintenance has increasingly become an environmental concern in the northern states. Chloride concentration is federally regulated by EPA and causes a number of environmental impacts on freshwater watersheds.  Because cleanup of this chloride contamination is not practical the only solution is to limit its application to only what is necessary to achieve the desired level of service. Join Patrick Santoso, Director of Operations at the University of New Hampshire (UNH) Technology transfer center and Phill Sexton, Director of Education and Outreach who will help to introduce the environmental concerns associated with winter management operations and ways to reduce the amounts of salts applied.

    In this webinar you will:

     

    • Understand the environmental and infrastructure impacts of chloride contamination resulting from road salt
    • See how the regulatory process has been implemented to resolve the problem in selected New Hampshire watersheds
    • Learn how application rates connect to weather and road surface temperatures
    • Learn how to reduce your application of road salt without impacting level of service

     

    This course is available exclusively to SIMA members as part of membership value.

     

    Continuing Education: This course is worth 2 Certified Snow Professional (CSP) continuing education credits

     

    Formats Available: Streaming
    Original Seminar Date: September 24, 2014
    On-Demand Release Date: Available Now

    Approved Credit:
  • SIMA: 2.00 hours Total Educational Hours

  • MORE INFOMORE INFO Salt Application Oversight and Environmental Responsibility
    Collapse Operations & Documentation Forms

    Managing your snow operations means having policies and plans to help you be ready for anything. The Operations Forms module include the following helpful resources:

     

    • Anti-icing log sheet
    • Fleet safety policy
    • Route sheet example
    • Site documentation report
    • Sidewalk route sheet
    • Snow response plan
    • Worklog
    • Sub-contractor tracking sheet

     

    These forms are free to SIMA members, simply login then add to your basket. Check out (no charge) to add this to your Training Center Account.

    Formats Available: Online Materials
    MORE INFOMORE INFO Operations & Documentation Forms
    Collapse Modeles de contrats et de formulaires

    La SIMA travaille à offrir des avantages à nos membres au Québec! Nous fournissons maintenant des formulaires et des modèles de contrat en français. Suivez simplement le lien, connectez-vous avec votre courrier électronique et votre mot de passe, et vous pouvez accéder à ces modèles dans le cadre de vos avantages sociaux. Appelez-nous ou envoyez-nous un courriel avec toute question que vous pourriez avoir.

     

    Inclus:

     

    • Taux de production Capacité/Gratte à Oreilles
    • Feuille d’estimation de déneigement
    • Politique de sécurité de la flotte
    • Mesure
    • Taux de production de déneigement
    • Feuille de route
    • Taux de production de sel
    • Taux de production pour le déneigement des trottoirs
    • Rapport de documentation du site - neige et glace
    • Modèle de plan d'intervention de déneigement
    • Liste de controle des Meilleures pratiques pour l’enterprise de gestion de la neige et de la glace 

     

    Formats Available: Online Materials
    Original Seminar Date: September 01, 2017
    On-Demand Release Date: Available Now
    MORE INFOMORE INFO Modeles de contrats et de formulaires
    Collapse Management and Human Resources Forms

    Moving snow and ice is only half the battle, and this module contains a multitude of resources to help you manage your business and employees.

     

    This module of forms includes:

    • Employee records, including termination reports, warning reports, and performance evaluations.
    • Legal formsincluding a non-complete agreement, non-disclosure form, sexual harrassment policy, code of business conduct, and equal opportunity statement.
    • Four different job description examples
    • A customer satisfaction survey and end of season thank you letter

     

    These forms are free to SIMA members, simply login then add to your basket. Check out (no charge) to add this to your Training Center Account.

    Formats Available: Online Materials
    MORE INFOMORE INFO Management and Human Resources Forms
    Collapse Bidding, Estimating and Production Forms

    Understanding the bidding and estimating process is paramount to long term growth and success in snow. Use these forms to help you estimate.

     

    The following forms are included:

    • A four step process for measuring plowable areas
    • A snowplow estimate sheet
    • Efficiency factors for assesing difficulty of plowable areas
    • Competitor analysis form
    • Production ranges for containment (pusher) plows
    • Production ranges for 8' plow
    • Production ranges for sidewalk work
    • Estimates of usage for salt (bagged and bulk)

     

    These forms are free to SIMA members, simply login then add to your basket. Check out (no charge) to add this to your Training Center Account.

    Formats Available: Online Materials
    MORE INFOMORE INFO Bidding, Estimating and Production Forms
    Collapse Basics of Snow Production Estimating

    Basics of Snow Production Estimating

    Snow management estimating can be challenging. Many variables, including weather severity and storm frequency, can have a major impact on the amount of time and materials it takes to accomplish the work on a site.

     

    This course is a basic overview of the building blocks to creating an estimating process that truly understands client needs, site complexities, timing, and weather variability. The course focuses on the strategy of building a better production estimating process, and does not focus on the final calculations of an actual bid or price, which is done differently by each company.

     

    This course is available exclusively to SIMA members as part of membership value.

     

    Continuing Education: This course is worth 3 Certified Snow Professional (CSP) continuing education credits.

     

    Formats Available: Streaming
    Original Seminar Date: October 01, 2016
    On-Demand Release Date: Available Now

    Approved Credit:
  • SIMA: 3.00 hours Total Educational Hours

  • MORE INFOMORE INFO Basics of Snow Production Estimating
    Collapse Assessing Operations and Creating a Hands-On Snow Safety Program

    Assessing Operations & Creating a Hands-On Snow Safety Program

    with Patrick Donovan and Phill Sexton

     

    Those who have been in the business for more than a few winters know that the key to long term success in the snow industry lies in planning and preparation.

     

    In this webinar the speakers will provide insight into:

     

    • Understanding vehicle compliance issues and associated legal issues
    • Creating an accident training program for the company to manage risk
    • Familiarizing new and returning operators with key equipment
    • Conducting hands-on training, including a snow rodeo and set of dry runs for operators

     

    This course is available exclusively to SIMA members as part of membership value.

     

    Continuing Education: This course is worth 2 Certified Snow Professional (CSP) continuing education credits.

     

    Formats Available: Streaming
    Original Seminar Date: October 28, 2013
    On-Demand Release Date: Available Now

    Approved Credit:
  • SIMA: 2.00 hours Total Educational Hours

  • MORE INFOMORE INFO Assessing Operations and Creating a Hands-On Snow Safety Program
    Collapse Advanced Contract Clauses

    Advanced Contract Clauses

     

    Snow management is risky, but your contract language can help protect you. Use SIMA’s Advanced Contract Clauses to help protect your company with language that is snow-specific and designed to share risk fairly. These clauses have been provided and vetted by a stakeholder group of snow and ice management, insurance and legal professionals. The document includes clauses related to:

     

    • Payment terms
    • Snowfall totals and limits
    • Property conditions and damage
    • Employee protection
    • General liability
    • Slip and fall reporting
    • Ice management
    • Service restrictions
    • Subcontractors
    • Insurance requirements

     

    The Advanced Contract Clauses are available exclusively to SIMA members as part of membership value.

    Formats Available: Online Materials
    Original Seminar Date: December 01, 2016
    On-Demand Release Date: Available Now
    MORE INFOMORE INFO Advanced Contract Clauses
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